Terms and Conditions bones888

1. Definitions and Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the bones888 website accessible at bones888.one, including all pages, features, games and services available on it.
• "User" or "Member" refers to any individual who has registered an account and accepted these Terms and Conditions.
• "Company" or "We" refers to bones888 as the platform operator running under an international licence.
• "Account" refers to the personal user account registered on the bones888 platform.
• "Account Balance" refers to the total funds in a user's account at any given time, excluding bonus balances for which wagering requirements have not yet been met.
• "Bonus" refers to any free credits, promotional offers or additional benefits granted by the platform to users subject to specific conditions.

Section headings in this document are for reference purposes only and do not affect the interpretation of their content.

2. Eligibility and Account Registration

To register and use bones888 services, you must meet all of the following eligibility requirements:

• Be at least 21 years of age on the date of registration.
• Be a citizen or resident permitted to use online gambling platforms under the local laws applicable to you.
• Not be enrolled in any gambling self-exclusion programme.
• Register one account only — registering more than one account is prohibited.

During registration, you are required to provide accurate, complete and current information including your full name, mobile number, email address and valid payment details. bones888 reserves the right to request identity verification at any time, including a copy of your MyKad or relevant identification document, to comply with Anti-Money Laundering (AML) procedure requirements.

By registering an account, you confirm that all information provided is accurate and that you fully accept all terms contained in this document.

3. Platform Usage

Once an account is activated, users are entitled to access all games and services available on the bones888 platform including online slots, live casino, sports betting and esports betting, subject to the specific terms of each game category.

Users agree to use the platform solely for legitimate personal entertainment purposes. The following activities are strictly prohibited:

• Using automated software, bots or any technical method to gain an unfair advantage.
• Collaborating with other players to manipulate game outcomes (collusion).
• Exploiting any technical bugs or system vulnerabilities — any winnings obtained through such means may be voided.
• Using another person's account or allowing another person to use your account.
• Carrying out any activity that could compromise the integrity of the platform or the experience of other users.

bones888 uses third-party certified random number generator (RNG) technology to ensure all games run fairly and free from manipulation.

4. Deposits and Payment Methods

bones888 supports a range of deposit methods suitable for players in Malaysia. The minimum deposit amount per transaction is RM30 regardless of the payment method chosen.

Accepted deposit methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost and cryptocurrencies USDT, BTC and ETH. All deposits are processed in Malaysian Ringgit (MYR) or the equivalent value based on the current exchange rate.

• All deposits must come from an account or payment instrument registered in the user's own name.
• Deposits from third parties are not accepted and may result in account freezing.
• bones888 is not responsible for any additional charges imposed by third-party payment providers.
• In certain situations, additional verification may be required before a deposit is processed — this is part of routine security measures.

bones888 does not charge any processing fees for deposits made via the listed methods. However, your e-wallet provider or financial institution may impose separate charges according to their own policies.

5. Withdrawals

Withdrawals from a bones888 account are subject to the following conditions to ensure the security and integrity of transactions:

• The minimum withdrawal amount is RM50 per transaction.
• The withdrawal processing period is typically between 10 to 45 minutes from the time the request is submitted, subject to required verification.
• Withdrawals may only be made to an account or payment instrument registered in the same user's name.
• bones888 reserves the right to request supporting documents before processing a withdrawal as part of the KYC (Know Your Customer) procedure.
• The wagering requirements for any active bonus must be fully completed before bonus balances can be withdrawn.

In exceptional circumstances such as system maintenance or the need for additional review, the processing period may exceed the estimates above. Our support team will notify you should any relevant delay occur.

6. Bonuses, Promotions and VIP Programme

bones888 offers a range of bonus offers to registered members, including a welcome bonus, weekly cashback through the VIP programme, and other periodic promotions. All bonuses are subject to wagering requirements and specific terms set at the time the offer is made.

Welcome Bonus: New members are eligible to receive a 200% bonus on their first deposit up to a maximum of RM888. The wagering requirement applied is 10 times the bonus amount. For example, a deposit of RM100 gives a bonus of RM200 and a balance of RM300 — the user must place total bets of RM2,000 (RM200 × 10) before bonus winnings can be withdrawn. For a deposit of RM1,000, the bonus is RM888 with a balance of RM1,888, and a wagering requirement of RM8,880 (RM888 × 10) must be met.

VIP Programme: Active members will be upgraded automatically based on their gaming activity across five VIP tiers:

• 🥉 Bronze — weekly cashback of up to 0.2%
• 🥈 Silver — weekly cashback of up to 0.3%
• 🥇 Gold — weekly cashback of up to 0.5%
• Platinum — weekly cashback of up to 0.6%
• Diamond — weekly cashback of up to 0.8%

VIP tier upgrades depend on the level of a member's engagement and activity within the set period. Further details on upgrade requirements are available through our customer support channels.

bones888 reserves the right to modify, suspend or terminate any bonus offer or promotion at any time. Abuse of the bonus system — including registering multiple accounts or using betting techniques designed to artificially fulfil wagering requirements — will result in bonus cancellation and account termination.

7. Acceptable User Conduct

Every bones888 user is responsible for conducting themselves in a responsible, honest and respectful manner at all times while using the platform. The following conduct guidelines must be observed:

• Interact with support staff and other users with respect — do not use abusive, threatening or offensive language.
• Do not spread false or misleading information about the bones888 platform to others.
• Do not attempt to access the platform's internal systems, databases or technical infrastructure without authorisation.
• Do not use the platform for money laundering or any other criminal activity.
• Keep personal information in your account up to date whenever any material changes occur.

Violation of any of the above provisions may result in immediate account suspension, cancellation of all outstanding bonuses, withholding of balance pending investigation, and legal action where necessary.

8. Account Suspension and Termination

bones888 reserves the right to suspend or terminate a user's account under the following circumstances:

• Confirmation that the user does not meet the age eligibility requirements or other eligibility conditions.
• Registration or use of multiple accounts by the same individual.
• Confirmed fraud, money laundering or other suspicious activity.
• Violation of any provision of these Terms and Conditions.
• Receipt of a self-exclusion request from the user themselves.

Users may also request voluntary account termination at any time by contacting our customer support team. Valid balances will be returned to the user once the verification process is complete, subject to there being no outstanding claims or unresolved issues.

In cases of termination due to a breach of terms, bones888 reserves the right to withhold any bonus balances or winnings associated with activity that violated the rules.

9. Responsible Gambling

Online gambling is for entertainment only and should be managed responsibly. bones888 provides several tools and resources that users can use to maintain control over their gambling habits:

• Deposit Limits — Users can set daily, weekly or monthly deposit limits through their account settings.
• Temporary Break — Users can apply for a temporary account suspension of 24 hours, 7 days or 30 days.
• Self-Exclusion — Users who wish to stop completely can apply for permanent self-exclusion through our support channels. Once enforced, self-exclusion cannot be reversed within the set period.
• Reality Check — Users can enable periodic reminders that notify them of the amount of time they have spent on the platform.

If you or someone you know is experiencing problems related to gambling, we encourage you to seek professional help. Only play with money you can afford to lose, and never try to recover losses with additional bets.

For more information on responsible gambling and available support resources, please visit our Responsible Gambling page.

10. Liability Limits and Disclaimer

bones888 strives to keep the platform running without interruption at all times. However, we do not guarantee that the service will always be available, free from technical errors or unaffected by external factors beyond our control.

bones888 will not be liable for any losses arising from:

• Service interruption or termination caused by scheduled technical maintenance or emergencies.
• Losses incurred as a result of betting decisions made by the user themselves.
• Internet connection or device failure on the user's end.
• Unauthorised access to a user's account caused by the user's own negligence in safeguarding their login credentials.
• Delays in payment processing caused by third parties such as banks or e-wallet providers.

The maximum aggregate liability of bones888 to any user under any circumstances will not exceed the amount deposited by that user in the 30 days prior to the relevant claim arising.

11. Amendments to Terms and Conditions

bones888 reserves the right to update, amend or replace any part of these Terms and Conditions at any time at our discretion. Such changes may be necessary due to changes in licensing regulations, legal compliance requirements, or improvements to the platform's services.

When material amendments occur, bones888 will endeavour to notify users through appropriate channels such as platform notifications or email. However, it is the user's responsibility to review this Terms and Conditions page periodically.

Continued use of the platform after any amendment takes effect is considered your acceptance of the amended Terms and Conditions. If you do not agree with any amendment, please stop using the platform and contact us to close your account.

12. Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions or any aspect of bones888's services, our team is ready to assist:

• Live Chat — Available 24/7 directly on the platform in Malay and English.
• Support Email — Contact us at [email protected] for enquiries that require a written response.

All complaints will be handled in accordance with our internal complaint resolution procedure. We aim to respond to every enquiry within a reasonable time. For more complex issues, the resolution timeframe may vary depending on the nature of the enquiry.

These Terms and Conditions constitute the entire agreement between the user and bones888 regarding the use of the platform and supersede all prior agreements, representations or understandings relating to the same subject matter.